Receiving Your Bill
We offer eDelivery of billing statements, allowing you to receive PURE Programs bills to your email. If you haven't enrolled in eDelivery, your PURE Programs billing statement will be sent in the mail to your billing address.
The amount due and the remaining balance on your account are displayed on your billing statement. If you have multiple PURE Programs policies, they can be included on the same billing statement.
When you first become insured through PURE Programs, your initial billing statement will be mailed within two weeks.
Contact your broker or PURE Member Services to make any changes to your billing preferences.
Paying Your Bill
You can pay your bill online through our one-time payment portal using ACH payment from your bank account. You will be asked to enter your Member/Insured ID and billing ZIP code.
Pay by Check
You can mail a personal check payable to PURE Programs to the appropriate address below. Please attach the payment coupon located at the bottom of your PURE Programs billing statement and include your Billing Account number on the check.
For regular PURE Programs payments:
For checks sent via overnight mail:
Contact PURE Member Services at 888.813.7873 during our business hours. You can also email us at firstname.lastname@example.org, and we will respond to your inquiry in a timely manner.
See billing FAQs
Making a Claim Is Simple
Call us directly at 888.813.7873 to make a claim.