Pay your PURE Programs bill

Learn more about our billing process.

Pay your bill

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Receiving Your Bill

We offer eDelivery of billing statements, allowing you to receive PURE Programs bills to your email. If you haven't enrolled in eDelivery, your PURE Programs billing statement will be sent in the mail to your billing address.

The amount due and the remaining balance on your account are displayed on your billing statement. If you have multiple PURE Programs policies, they can be included on the same billing statement.

When you first become insured through PURE Programs, your initial billing statement will be mailed within two weeks.

Contact your broker or PURE Member Services to make any changes to your billing preferences.

Enroll in eDelivery


Paying Your Bill

Pay Online

You can pay your bill online through our one-time payment portal using ACH payment from your bank account. You will be asked to enter your Member/Insured ID and billing ZIP code.

Pay online

Pay by Check

You can mail a personal check payable to PURE Programs to the appropriate address below. Please attach the payment coupon located at the bottom of your PURE Programs billing statement and include your Billing Account number on the check.

For regular PURE Programs payments:

PURE Programs, Lockbox #5965, PO BOX 95000, Philadelphia, PA 19195-0001

For checks sent via overnight mail:

Attn: Accounting, PURE Insurance, 44 S Broadway, Suite 301, White Plains, NY 10601


Contact PURE Member Services at 888.813.7873 during our business hours. You can also email us at, and we will respond to your inquiry in a timely manner.

See billing FAQs

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About us

Making a Claim Is Simple

Call us directly at 888.813.7873 to make a claim.


Learn more about claims